OBJECTIVE

Computer professional brings technical expertise and respect for business goals and user's needs. Seeks position in environment that offers opportunity for professional advancement.

SUMMARY OF QUALIFICATIONS

TECHNICAL SUMMARY

• AS/400: CL, RPG/400, COBOL/400, OS/400, AS/SET, BPCS, DB2/400, SQL, and other.
• PC: Access, Excel, Client Access, and other.

FUNCTIONS

• ANALYSIS AND PROGRAMMING
  • Designing, programming, testing, implementation and maintenance of systems and programs in a variety of areas (such as sales, administration, finances, manufacturing, public administration and system administration), employing structured programming techniques, strict testing methodologies, and producing clear and practical documentation.

• SYSTEM ADMINISTRATION
  • Setting up networks among PCs, midrange computers, and mainframes.
  • Performance evaluation and tuning of AS/400 systems; capacity planning.
  • Assessment and monitoring of resource utilization and job scheduling; planning and monitoring of save strategies.
  • Security tasks.
  • Installation and/or upgrade of OS/400, PTFs, and numerous packages and utilities.
  • Installation and configuration of software in PCs.

• SUPERVISORY
  • Supervision of personnel in the areas of technical support, PCs, operation and data entry.

• TRAINING
  • Wrote and presented courses and workshops to other IT professionals. Trained and provided extensive support to users.
  • Taught Computer Science to grades 10-12.

• OTHER
  • Installed hardware.
  • Procured hardware and software and was the main liaison with vendors and their technical support.
  • Operated midrange computers and peripherals

LANGUAGES
• Portuguese: native speaker.
• Basic Spanish.

WORK EXPERIENCE

•  1996 - present   Consultant

  Analysis and programming; training
  Clients: Cêras Johnson (SC Johnson Wax), Goodyear, Johnson & Johnson, Vulcan, Lear Seating, Eli Lilly, Cremer, Kraft and 3M (Brazil)
  Development and maintenance of complementary systems and programs to the BPCS ERP package, and of systems and programs in general. Training and workshops.

• 1994 - 1995   Consultant

  Analysis and programming
  Clients: Mobil International Financial Services, Hampden County Registry of Deeds (US).
  Developed systems and programs, on an AS/400 platform, in CL, RPG/400 and COBOL/400. Developed remote access to an AS/400 and a DEC VAX system. Installed a network of PCs. Trained and gave assistance to the users.

• 1994   Consultant

  System Administration
  Client: PC Connection, Marlow, NH, US (a retail company in the computer business).
  System and operation support in an AS/400 environment: fine-tuned the system, in a critical situation, improving the response time in 40%. Developed an unattended save strategy. Installed tools, and developed programs in CL and RPG/400 to assist the operations area.

• 1991 - 1994   The Renovator's Supply, Inc., Millers Falls, MA, US
           (a retail and manufacturing company in the home decoration business)

  System Administrator and Programmer/Analyst
  Participated in a period of dynamic growth for the organization, during which the annual revenues of this company alone increased 100% (corresponding to 10 million dollars) after 3 years. This growth involved acquisition of another company, and moving from a system S/38 to a network of AS/400s.
  Configured the systems for optimum performance. Recovered the systems from critical situations such as bottleneck and hardware failure.
  Coordinated geographical relocation of the data processing department.
  Was deeply involved in pinpointing problems in application systems and programs, in packages, with hardware and system software, and with communications, as well as devising solutions to them.

• 1989 - 1990   Brattleboro Retreat, Brattleboro, VT, US (a psychiatric hospital)

  Programmer

• 1986 - 1989   The Putney School, Putney, VT, US (a private, 9-12, boarding school)

  Manager of Information Systems and Computer Science teacher
  Replaced the school's obsolete computer system with a new, state-of-the-art one that met the school’s needs. This process involved analysis of procedures and needs, selection, purchase and installation of hardware, software and training material.  
  As computer science teacher, taught Pascal, C, BASIC, and Logo programming languages with emphasis on reasoning through the use of diagrams, problem solving, creativity, algorithm development and structured programming techniques.  Taught numerous application software.  Provided training, technical support and troubleshooting.
  The new system greatly enhanced productivity, and improved the frequency and quality of contact with the school's constituency.  Furthermore, it was instrumental in the successful completion of a $4,000,000 dollar fund-raising campaign.

• 1984 - 1986   The Experiment in International Living, Brattleboro, VT, US
           (an organization promoting cultural exchange)

  A variety of positions
  Automated manual systems and improved systems already in place. Provided technical support and training. Troubleshooter.

• 1981 - 1984   Philips Corp., São Paulo, Brazil (manufacturer of consumer electronics)

  Programmer/Analyst
  Introduced top-down, structured programming techniques into the company with long term benefits by cutting down programming, testing, maintenance and operation time; the new methodologies raised their systems and programs throughput and reliability.

• 1979 - 1981   SERPRO, Osasco, Brazil

  Programador
  This company  placed heavy emphasis on quality control as well as optimization, which have become philosophies that have guided my professional thinking and conduct.

EDUCAÇÃO

• FATEC, São Paulo, Brazil
     Computer Science
• SSA
     AS/SET CASE tool
• COMMON
     Several conferences in the AS/400 area
• IBM
     AS/400 architecture
     Designing Programs for Performance
• Clarion Technology Exchange
     Introduction to RPG/400 and Data Base
• SERPRO
     COBOL
     Dump analysis
     Programming logic

and other

PERSONAL

 Interests include music, books, flying (holds a pilot's license), chess, photography, travel.